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Customer Support

Smarter Tools support team is here to help with any questions or concerns that you may have both before and after the sale. Feel free to contact us using our toll-free customer service line at 1.888.241.8498 or by e-mail at customerservice@usesmartertools.com.

 

Our customer service hours are Monday - Friday 9:00 a.m. - 6:00 p.m. (EST)

For after hour questions please feel free to leave us a message and we will return your call the following business day.

 

You can also pose your support questions to our Facebook and Twitter communities.

 

Warranty Support

Smarter Tools has trained OPE technicians on staff who can help consumers diagnose and solve many issues without having to take that product to a service center. However, if a service center is needed, Smarter Tools has over a thousand service centers located nationwide, so there are plenty of options to find the one that is most convenient to you. For warranty issues feel free to contact us using our toll-free customer service line at 1.888.241.8498 or by e-mail at customerservice@usesmartertools.com.

 

Properly registering your product with Smarter Tools is the only way to ensure that your product will be eligible for warranty. If you have not registered your product: REGISTER HERE

 

NOTE: For warranty support, please have your Model Number, Serial Number, and Date Code available if applicable. (Please refer to your Operating Manual if you need assistance locating any of these numbers)

 

Our warranty support hours are Monday - Friday 9:00 a.m. - 6:00 p.m. (EST)

For after hour questions please feel free to leave us a message and we will return your call the following business day.

 

1.888.241.8498

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